Privacy Policy

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Last Updated: 12/03/2024

At American Dream Financial Services (ADFS), we prioritize the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and protect your data, especially concerning SMS/MMS communications. We are committed to complying with all required guidelines, including CTIA messaging guidelines, TCR requirements, and relevant legal standards.

1. Information We Collect

We collect personal data to provide and improve our services effectively. This includes:

Identity Data: Name, date of birth, and other identifiers.

Contact Data: Mailing address, email address, phone number.

Technical Data: IP address, browser type, operating system.

Usage Data: Information about how you use our website and services.

Marketing and Communications Data: Your preferences in receiving marketing materials from us.

Collection Methods:

Direct Interactions: Information you provide when filling out forms on our website (https://www.adfs.tax), during onboarding, or through direct communication.

Automated Technologies: Data collected via cookies and similar tracking technologies when you interact with our website.

2. Use of SMS/MMS Communications

We use SMS/MMS messaging to provide efficient communication with our clients regarding appointments, updates, and service-related information.

Consent and Compliance:

Explicit Consent: We obtain your explicit consent to receive SMS/MMS messages when you opt-in via our website forms or electronic consent forms during onboarding.

Opt-In Mechanism: Consent is provided by manually checking an unchecked box with clear language, such as:

"I agree to receive SMS communications from American Dream Financial Services. Message frequency may vary. Standard message and data rates may apply."

Types of Messages:

Communications may include appointment reminders, account notifications, and important updates related to our services.

Message Frequency:

Message frequency may vary based on your needs but will not exceed five (5) messages per month.

Opt-Out Instructions:

You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message we send.

Upon opting out, you will receive a confirmation message, and no further messages will be sent unless you opt back in by replying "START."

Data Protection:

We securely store records of your consent and communication preferences.

We do not share, sell, rent, or otherwise disclose your personal information, including your text messaging opt-in data and consent, to any third parties.

3. How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To provide financial services, process transactions, and respond to inquiries.

Communication: To contact you regarding your account, appointments, and services via email, phone, or SMS.

Legal Compliance: To comply with legal obligations and regulatory requirements.

Improvement of Services: To analyze data and improve our website, services, and customer experience.

Marketing (with Consent): To send promotional materials and updates if you have expressly opted in to receive such communications.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption: Secure encryption protocols for data transmission and storage.

Access Controls: Restricted access to personal data on a need-to-know basis.

Regular Audits: Routine security assessments and updates to our systems.

5. Your Legal Rights

You have the following rights concerning your personal data:

Access: Request access to your personal information.

Correction: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your personal data when legally permissible.

Objection: Object to processing your data for certain purposes.

Restriction: Request restriction of processing your personal data.

Data Portability: Request transfer of your data to you or a third party.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. For detailed information, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of every website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: info@adfs.tax

Postal Address: 6301 Michigan Ave, Detroit, MI 48210

Phone: (313) 444-4152

Copyright © 2024 American Dream Financial Services LLC - All Rights Reserved.